Employees do not like HR departments for different reasons. Some of the reasons stem from bad experiences and some from not understanding the role of HR in a company. Whatever the reasons are, you should focus on how to improve your reputation among employees. According to the About HR website, people hate the following issues the most.
1. Incompetent HR
HR professionals who lack knowledge in their field always reliably annoy employees. Most often, this is the case of HR workers who came from accounting or other departments and can't give employees advice on basic HR-related matters. Therefore, pay special attention to careful recruitment and training of your HR people.
2. Dishonest HR
This category includes HR professionals who tend to change the truth or directly lie to cover up their mistakes. For example, they distort information when describing various situations to managers and they may lie even during potential court proceedings. Such behavior is unacceptable and should not be tolerated.
3. Unfair HR
If the HR people in a company have only the interests of management in mind, they can't expect respect from employees. Typical examples include solving employee complaints when HR people are always on the side of management and do not change their position even when they know that employees repeatedly warned of the particular problem.
4. Too political HR
Employees should not think of HR as a department that is only trying to flatter management and makes decisions based on the position of employees in the company hierarchy. There is a strong argument that HR professionals should first prove themselves in the role of line managers before they start to work in HR.
What do you think? What do employees frequently complain about in connection with HR, and, how do you fight against it?
-Kk-