Five pillars of successful mentoring in companies

Do you know who the first mentor was? He was a Mentor with a capital M, one of the heroes of Homer's epic The Odyssey. Prior to his departure for the Trojan War, Odysseus asked Mentor to educate and protect his son Telemachus.

Mentor's name then became synonymous with a wise and trusted counsellor who helps less experienced people learn and overcome obstacles.

In HR, mentors are perceived as experts in a particular area who share their knowledge and experience with others. They set an example of how to achieve greater professionalism or career growth.

Most mentors are experienced managers or specialists. However, anyone willing to share their experience and help less experienced people can be a mentor. There is even a strong trend of reverse mentoring where younger and less experienced employees mentor their older, more experienced and more senior colleagues.

Mentoring can be quite informal and occur in daily cooperation, but it can also be a formal training programme within  companies. If you want such a programme to succeed, it should be based on the following five pillars.

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1. The right mentors

Mentors must be experts in particular fields but also have enough time to devote to their mentees. They should also be able to support and motivate others without judging them.

A mentor's job is to ask questions, listen and set new challenges for others to change their thinking and behaviour in order to achieve professional and personal growth.

2. Benefit to both mentees and mentors

Feeling good about helping others grow is certainly not the only thing mentors can gain through mentoring. Organisations should do more to emphasise that mentoring is also beneficial for the mentors themselves. They can ask themselves the same questions they ask their mentees and thus improve themselves in their own practices.

3. Voluntary participation

Managers should not be forced to become mentors after reaching a certain level in the company. Leave it for them to make their own voluntary decision. Volunteer mentors usually have the necessary prerequisites and won't make their mentees feel like they are bothering them.

4. Training for both mentors and mentees

Both parties should pass through some initial training that will help them clarify their roles and mutual expectations. They should learn potential mentoring techniques and how their conversations and meetings should look. If necessary, companies should provide mentors with further training, such as in the field of communication skills.

5. Proper assigning of mentors

Not every mentor is suitable for every employee. HR professionals in collaboration with managers should help connect the right people. They can do so by using personality tests or questionnaires focused on the motivation and values of each individual.

It is important for mentees first to meet the proposed mentor to talk about how their cooperation might look. It makes no sense to force anybody to work with a mentor they do not trust or like for whatever reason.

One employee can have multiple mentors.

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Article source Training Zone - a UK website focused on learning and development
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