Scheduling the work of agents is a key prerequisite for the successful operation of a call centre. The British Call Centre Helper website recently asked call centre…
Study: What causes employee depression? Many people think that the main cause of employees' poor mental state,…
Ten commandments of employee engagement for your managers Although the combination of words "employee engagement" is somewhat…
Which skills can an HR manager not do without if he wants to be successful?…
For decades, companies have been trying to find a "perfect leader."…
Improving cooperation between different generations of employees is a…
Leadership development has been one of the key strategic interests of…
What does "social HR" really mean? Magazines, websites as well as conferences focused on human resources…
Practical tips for returning to work after maternity leave Returning to work after maternity leave involves sadness and guilt, but…
HR business partner: More partner than HR The HR Business Partner position has recently appeared on the business…
Which employees should work from home? The Yahoo's recent decision to end the possibility of employees to work…
Yahoo's CEO Marissa Mayer decided to end the existing practice when…
Every manager must know how to manage people Once an employee becomes a manager, he stops to be responsible only for his…
