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Three antidotes for anger Anger can make you feel miserable. Getting angry and screaming at somebody or punching the wall is easy, but staying calm in the heat of the situation or walking…
Learn to invest your time, not to manage it Effective time managers focus on priorities while not being perfectionists.…
How to write real performance expectations Following these simple steps can lead to clear performance expectations. …
Study: 5 myths about the youngest generation of workers Generation Y workers, also known as Millennials (born between 1980-1993),…
5 things you should never delegate A good leader knows how to delegate. He focuses on tasks nobody can do…
Why it is important to please your customers Every company needs to understand the journey its customers experience.…
Should you force employees to be coached? You have a great employee in your team, but you believe he could be an even…
When you need bullet points in a presentation With bullet points you can build the bigger picture, a simple overview so…
5 mistakes in delivering feedback The feedback you provide to your subordinates can help a lot, but can also…
When telling a story hurts your speech Storytelling is great for getting your audience interested in what you are…
Discussing awkward topics may help retain your employees If employees start checking out new vacancies and sneaking off to job…
First 3 steps to coaching team members Ask questions, listen and empathise with your subordinates. This, put…
Recognising hidden leadership potential Among your subordinates there may be someone with hidden natural talent who…
