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Personas: don’t turn a blind eye to customers’ needs The creation of user personas should be taken seriously. The effort you put into creating them will definitely pay off later.
News from Uber: layoffs ahead Recently Uber announced a new round of layoffs. Its numbers of people…
Is your organisation lethargic in terms of innovation? (2/2) If you have ever wondered why it is difficult for large companies to…
Performance cannot be predicted based on a new hire’s experience Researchers from Florida State University reviewed 81 highly pertinent…
Is your organisation lethargic in terms of innovation? (1/2) Let's look at some factors and issues that prevent large companies from…
We have been corrupted: time for an adult discussion When discussing corruption, it is easy to make sweeping moral statements…
Do you have enough cash for unexpected events? (2/2) The previous article described how not only floods but also a decline in…
Hire and keep financial team talent Base the career culture in your company on experience and what interests a…
Do you have enough cash for unexpected events? (1/2) Days cash on hand is a metric that helps you estimate the number of days…
Customer experience (2/2): Checklist of ideas The previous article described what customer experience is actually about…
Customer experience (1/2): Starting from scratch If you have never really thought about improving customer experience, you…
How to bring people with opposing views together (2/2) The previous article described how being too invested in an idea may…
How to bring people with opposing views together (1/2) If you have a group of people who fiercely disagree with one another, that…
