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Why managers should be good storytellers

Storytelling is a skill that, perhaps surprisingly, often proves handy in everyday interaction with…

Phrases every manager should avoid

Managing people consists of 90% interpersonal communication. While hard skills, experience and…

Six tips on being a confident leader through body language

The fact that most communication between people takes place on a non-verbal (and therefore often…

Four steps for creating an environment where employees perform at their peak

A team manager has one crucial task: to create an environment for their team that makes all…

Company culture: how to implement it successfully at team level

Corporate culture is a set of internal principles of a company, its values and its official…

How a manager obtains authentic feedback from subordinates

It would be a big mistake for a team leader to underestimate the feedback subordinates can provide.…

How to negotiate effectively with anyone: five tips from a police negotiator

The art of negotiation comes in handy in a wide range of situations: dealing with superiors,…

Find out when someone is lying: signals to help you detect a lie

Is it even possible to recognise for sure that someone is lying? It will never be an exact science…

How to get along with anyone - including even a difficult subordinate

We cannot pick and choose who we work with. For team managers this rule is only half true as they…

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