Enough has already been written about the importance of corporate culture. Big companies like Google…
Start-ups cannot compete with large firms for the best talent. That is at least what most start-ups…
In recent years, modern technology has played an important role in effective talent management. From…
Access to the labor market, the structure of jobs and related working conditions. These are the main…
High staff turnover is one of the traditional problems of call centers. However, according to the…
While Yahoo or Hewlett Packard are moving thousands of their employees from home offices back to …
Fear is a reliable killer of corporate culture. It slows down the operation of companies by leading…
Is it your career goal to become the Chief Human Resources Officer (CHRO) of a whole company? Then…
Scheduling the work of agents is a key prerequisite for the successful operation of a call centre.…
