Scheduling the work of agents is a key prerequisite for the successful operation of a call centre.…
Many people think that the main cause of employees' poor mental state, which may lead to the…
Although the combination of words "employee engagement" is somewhat pejorative in Czech, the English…
Which skills can an HR manager not do without if he wants to be successful? Nine answers to this…
For decades, companies have been trying to find a "perfect leader." However, it has finally become…
Improving cooperation between different generations of employees is a never-ending HR issue. The…
Leadership development has been one of the key strategic interests of companies in the recent years.…
Magazines, websites as well as conferences focused on human resources management are increasingly…
Returning to work after maternity leave involves sadness and guilt, but also relief and anticipation…
