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Worst practices in customer service Many articles mention the so-called best practices in customer service, but the truth is that every company has to find what works best for them, given their own…
Why entrepreneurs should read poems Not often are these two words, poet and entrepreneur, used in the same …
Narrowing the gap between career and dreams An extraordinary career is not something that happens by accident. If you…
In the first part of our article on the appropriate clothes for a job…
Three tips for more effective communication There are three key points in listening to others: a high level of rapport…
Body language reveals liars The Body Language of Liars. This is the title of a book written Lillian…
Bucket list for leaders A bucket list is a list of experiences and achievements that a person would…
How to handle criticism Being able to respond to criticism of is one of the basic leadership…
4 TED talks about sound and listening How much does ambient sound affect us and what effects does it have on our…
Strategic thinking myths Strategic thinking is the ability to decide which opportunities are worth…
How to enjoy a stress-free vacation Vacations should be primarily about relaxation, but most of us are stressed…
10x1 minute to increase your productivity Recently, we wrote about the Canadian Chris Bailey who had spent a year of…
Why you can't get anything done If you think about this question, you often come to the conclusion that you…
