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The art of small talk: how to have a casual conversation with anyone, anytime

Casual, informal chit-chat, commonly known as "small-talk", is often a source of jokes and aversion.…

Five persuasion techniques that always work

A manager should be able to persuade other people. You should be able to convince your subordinates…

Good managers speak well; the best managers listen well

As a manager, you are probably wondering how best to lead your subordinates. You are trying to…

Calm and composure: powerful weapons of any leader

A successful team leader is someone who can inspire and motivate subordinates, but also bring calm…

How to resolve even emotionally heated negotiations in three steps

A manager has to be something of both a psychologist and a police negotiator. They often need to…

Five communication tricks of the best leaders

You can never be a truly successful and inspiring leader without being able to communicate well and…

Four negotiating techniques of successful leaders

One of the key qualities of a successful leader is the ability to solve problems, calm dissenting…

Six tips on holding an awkward conversation with a subordinate

It is a manager's duty sometimes to conduct even uncomfortable conversations with subordinates.…

Five questions a manager should regularly ask subordinates

A manager should be concerned about the welfare of their subordinates, be interested in their state…

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