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Rejection doesn't have to be rude or awkward One of the basic rules of assertiveness says that if we disagree with something or do not want something, we have the right to say "no" without feeling any guilt.…
Trying to avoid mistakes? That's a mistake The way we think about the challenges we face deeply influences our final…
Do you know your customers' wishes? The questions to ask Almost 90,000 students from China are studying at UK universities. Some of…
Myths blocking your success debunked Try to find the area you are best suited for. Dont rely excessively on…
Trust is not merely about delivering on your promises Trustworthiness is about doing what you say you are going to do but it is…
First optimize your employees, then processes Many companies assume the optimization of their processes will go hand in…
What is the most important quality of a leader? Being yourself Leadership development seems not to be working properly. The reality is…
Everyone is the agent of their own misfortune Being surrounded by unhappy people is as harmful as passive smoking. People…
Innovation is a matter of collective genius If we want to build constantly innovating organisations, we need to rid…
Promoting healthy diets: Solutions don’t need to be costly In 2015, Daiwa Securities launched a healthy eating initiative for its 13,…
Poor listening leads to lower profits: Don’t lose anymore money Everyone wants to be heard first, which makes it pretty hard for listening…
Jack Welch: Every presentation can be fun The ability to speak in front of people is now more important than ever…
Don’t sabotage yourself during your next negotiation Negotiation is a critical leadership skill and the most effective…
